Is there a price difference between purchases made online or in-store ?
Differences may occur. Our online sales site is a separate store and its price policy is independent from those practiced in our "physical" stores. Nevertheless, we try to apply a consistent pricing policy in our stores, where the assortment may vary from one store to another.
Eventual price differences between are not reimbursed. The prices listed on our website are valid for purchases made online.
How do I get more information on these products?
Schleiper offers more than 80,000 items of art supplies, craft supplies and stationary. To see our full assortment, please click on "Online Catalogue" where you will find photos and product descriptions.
How can I exchange or return a product?
You always have the possibility to exchange or return your purchases in one of our shops within 7 working days together with the payment receipt. Refund with voucher or bank transfer. The returned goods should be in perfect condition and still in their original packaging. Goods that are sold by the metre, paper, cardboard, books, markers, sprays, pencils, pens and material for modelling cannot be returned or exchanged.