Is there a price difference between purchases made online or in-store ?
Differences may occur. Our online sales site is a separate store and its price policy is independent from those practiced in our "physical" stores. Nevertheless, we try to apply a consistent pricing policy in our stores, where the assortment may vary from one store to another.
Eventual price differences between are not reimbursed. The prices listed on our website are valid for purchases made online.
How do I get more information on these products?
Schleiper offers more than 80,000 items of art supplies, craft supplies and stationary. To see our full assortment, please click on "Online Catalogue" where you will find photos and product descriptions.
How do I exchange an item?
We do not take back a sold item unless it is defective. However, you have the possibility to exchange your purchase within 7 working days upon presentation of your receipt in the shop. The exchange is done either immediately or in the form of a voucher.
The exchange will be made taking into account the price conditions at the time of purchase. The item must be in its original packaging and in perfect condition. We do not take back or exchange products sold by the metre, paper, cardboard, books, markers, aerosols, pencils, ink pens and model making products.