March 26th 2020

Dear Clients,

The Coronavirus is presenting us with a challenge and we are adapting as safely and efficiently as we can.

Our 9 shops in Belgium are closed until restrictions are raised, but, as many of you have noticed, our webshop 'E-Shop EXPRESS' stays open and continues to deliver all orders over 50€ free of charge.

The 'Online catalogue/custom orders' of products that are not on the E-shop EXPRESS, however, is closed until our shops are allowed to open.

Our staff is fully mobilised and committed to handling the sudden increase in E-shop Express orders, but it is possible that some orders may take a day or two longer to arrive to destination. We apologize in advance if this were to happen but are working hard to keep delays at a minimum.

Since yesterday, certain areas around Paris were not delivered by postal services and last week it was Italy. A number of parcels were unfortunately returned to us without having reached the client. Further restrictions on transport seem inevitable and we are TEMPORARILY suspending deliveries outside of the Benelux. Any orders made before today will nevertheless be sent.

As soon as we have access to more transport solutions that guarantees delivery or confirmation that transort restrictions no longer apply we will resume delivering all European countries. Look out for updates !

Stay safe,

The Schleiper Team